I am a Vice President at Management Solutions Plus Inc., in Rockville, Maryland, where I lead MSP’s consulting division. Clients call on me to help them solve tough problems, build internal capacity, and amplify leadership. I also speak extensively for corporations and associations.
I started my career in the international conflict resolution field. I spent six years designing and delivering training programs in areas of ethnic conflict (if you get a chance, ask me about the awesome people on the island of Cyprus). I then moved into working with organizations, initially as a diversity trainer and consultant, and later running my own management consulting practice, working extensively with trade associations and professional societies. In 2008 I merged my company with MSP (an association management company) to create the consulting division, and serve as an executive director for some of MSP’s association clients. My master’s degree is in conflict resolution from George Mason University, and I also did a Certificate in Organization Development from Georgetown.
I love to write. I have dozens of published articles to go along with a 2007 e-book (Generational Diversity in the Workplace), a 2006 paperback (We Have Always Done it That Way: 101 Things About Associations We Must Change), and the 2011 hardcover, Humanize: How People-Centric Organizations Succeed in a Social World.
I have been blogging since 2005, and the name of the blog was coined by friends who heard about a client of mine that called me on a Thursday to see if I could facilitate a staff retreat the next Tuesday (they had a “Get me Jamie Notter” moment).